Are you ready to shape the future of dental staffing and create exceptional experiences for our clients and professionals? Teero is seeking detail-oriented and customer-focused Onboarding Specialists to guide new users through our platform and ensure a seamless start. If you’re passionate about delivering top-notch service, excel at building relationships, and want to play a pivotal role in our nationwide growth, we want you on our team.

About Teero

Teero is transforming the US dental industry through cutting-edge software solutions that make running a practice easier, more efficient, and primed for growth. Our first product, an innovative staffing platform, is experiencing explosive growth across the United States, and we're just getting started. Having raised our Series A in 2024, we're rapidly scaling our core platform while preparing to launch exciting new product lines in 2025.


About the Role

As an Onboarding Specialist at Teero (remote position), you’ll play a critical role in shaping the experience of dental hygienists as they join our platform. You’ll guide them through the onboarding process, ensuring they feel supported and set up for success every step of the way. This isn’t just a support role – you’ll be the face of Teero for new professionals, building trust and excitement while helping us scale a seamless onboarding experience nationwide. If you’re ready to help dental hygienists hit the ground running and make an impact from day one, this role is for you.


We're Direct About What We're Looking For:

  • Availability for 20+ hours during evenings, Fridays, and weekends – this is not your typical 9-to-5 job

  • Comfortable on the phones – you’ll be building meaningful relationships with hygienists

  • Natural communicators with the ability to build trust and rapport quickly

  • Self-starters who can work independently, stay organized, and consistently deliver results


What You'll Do

Hygienist Onboarding

  • Interview, vet, and onboard dental hygienists, guiding them through every step of the process - conducting screening calls to ensure a seamless and positive experience

  • Build strong rapport with potential professionals, making them feel valued and excited to join Teero.

Process Building

  • Lead structured discovery in every conversation, uncovering hygienists’ motivations, needs, and goals to deliver a tailored onboarding experience

  • Contribute to growth efforts by helping us expand in existing markets, explore new territories, and identify promising markets to target next

  • Refine onboarding processes to improve efficiency and create exceptional experiences as we scale


What You Bring to the Table

Required

  • Exceptional communication and active listening skills

  • Self-motivated with ability to work independently

  • Outstanding discovery and qualification abilities

  • Process-oriented mindset with attention to detail

  • High standards in everything you do - never satisfied with "good enough"

Nice to have

  • Experience in the dental industry

  • Experience in early stage startups

  • Experience in customer service roles


This Role is NOT for You If:

  • You’re not willing to work evening and weekends

  • You're uncomfortable with rapid change and ambiguity

  • You're not excited about building processes from scratch

  • You don’t enjoy being on the phone


What We Offer

  • Pay rate of $35/hr

  • Remote work flexibility

  • Ground floor opportunity in a rapidly scaling company - potential to evolve into other senior positions

About the Team

We're a compact, powerhouse team led by our co-founders Nate and Christian, former Uber executives who launched and scaled multiple product lines across the globe. Both grew up in dental families and maintain deep connections throughout the industry, giving us connections and insights to build faster. Our team brings together early employees from Uber, Adyen, Yandex, and Google – seasoned engineers and operators who've built and scaled tech platforms from the ground up.

We value people who take ownership and don't make excuses, who constantly raise the bar by improving on what came before them, and who lead with empathy by seeing challenges through the eyes of our dental practices, professionals, and team members.

Ready to sink your teeth into this exciting opportunity? Apply now and join us in revolutionizing the dental industry.